Lawyers.com > Discuss Your Legal Issue > Ask a Lawyer > Consumer Law > Is a company entitled to charge me for a product that arrived damaged in shipping, if noticed after receiving and signing for it?

Is a company entitled to charge me for a product that arrived damaged in shipping, if noticed after receiving and signing for it?

1 Answers. Asked on Apr 02nd, 2016 on Consumer Law - New Jersey
More details to this question:
I recently purchased a furnace that was delivered via freight. I signed and removed the box after the shippers left. Upon taking the box off I noticed the item was damaged and should not be used. The credit card company is refusing to remove the payment since I signed. The shippers are refusing to accept a claim for the same reason.
Tagged as:
Answers Showing 1 out of 1
Answered on Apr 03rd, 2016 at 2:35 PM

You must document in writing all that happened and provide to the manufacturer and to the shipper. You must explain in writing how the furnace was damaged. You must alert your insurance company for your home. You must be detailed and factual. You will be successful. You can sue in Small Claims Court if vendors are local. Ed Dimon

Report Abuse
Consumer Law
Most--but not all--businesses act ethically and honestly. If a company fails to honor a product's warranty, or is violating the Fair Credit Reporting Act and Fair Debt Collection Practices Act, or refuses to replace a defective product under state lemon laws, you may need a strong advocate on your side. An attorney whose practice focuses on consumer law can work tirelessly to see that you are treated fairly and afforded all of the consumer rights and protections afforded to you under state and federal laws.
Have an Consumer Law Question?
It’s Free & Easy.
Ask a Lawyer
Top Contributing Lawyers
Mark Tischhauser, Esq.

Attorney - Florida

349 Answers, 20 Legal Topics

Patrick Johnson

Attorney - Tennessee

242 Answers, 46 Legal Topics

Michael D. Siegel

Attorney - New York

163 Answers, 24 Legal Topics

Anthony John Van Zwaren, Esq.

Attorney - New Jersey

102 Answers, 17 Legal Topics

Michael E. Fiffik

Attorney - Pennsylvania

100 Answers, 19 Legal Topics

Edward J. Dimon

Attorney - New Jersey

78 Answers, 19 Legal Topics

Lori Nevias

Attorney - New York

77 Answers, 36 Legal Topics

Have a legal question?
Get answers from local attorneys.
It's free and easy.
Ask a Lawyer
Do It Yourself Legal Forms
Go

Popular Forums