Deck not installed

1 Answers. Asked on Sep 28th, 2017 on Consumer Law - New Jersey
More details to this question:
I purchased a deck from a company in June and it has not been in installed in over 4 months? We have asked them to change installers because the installers are not getting paperwork done on time We have lost the entire summer and still the proper permit paperwork has not been submitted to my township for approval
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Answered on Oct 10th, 2017 at 2:03 PM

Depending upon the amount you already invested you might have a suit in small claims (under $3,000), special civil (up to $15,000) or Law Division (any amount up to and above $15,000). In addition to out-of-pocket expenses you may have a claim for consumer fraud which would entitle you to more than your original investment and even may cover attorney fees. That is if the contractor is legitimate and you can even recover from them. There are many fly by night companies. You can also file complaint with Consumer Affairs in Newark.

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Consumer Law
Most--but not all--businesses act ethically and honestly. If a company fails to honor a product's warranty, or is violating the Fair Credit Reporting Act and Fair Debt Collection Practices Act, or refuses to replace a defective product under state lemon laws, you may need a strong advocate on your side. An attorney whose practice focuses on consumer law can work tirelessly to see that you are treated fairly and afforded all of the consumer rights and protections afforded to you under state and federal laws.
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