Consumer Law

What Is an Express Warranty?

By Amy Loftsgordon, Attorney
An express warranty is a seller's promise or guarantee about a product.

If the manufacturer or seller of a product makes you a promise (written or verbal) during a sales transaction—for example, that a product is of a certain quality, will work for a certain amount of time, or will function in a particular way—this is an express warranty.

Here are a couple of examples of express warranties:

  • I guarantee this product against defects in workmanship and materials.
  • We promise to repair or replace defective parts for five years.

Most of the time, you can find any express warranties in the sales contract, an advertisement, or written on a sign in the store. Verbal express warranties are less common, but they do happen. For example, if a salesperson says, “This vacuum cleaner will work for at least five years,” that’s an express verbal warranty.

The Magnuson-Moss Warranty Act (the federal law that governs consumer product warranties) covers only written warranties, not verbal ones.

Go to the main warranty FAQ page.

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